COVID-19: extra help for customers in England

COVID-19: extra help for customers in England The temporary protections for customers in financial difficulty, set out in the English Customer Protection Code of Practice, changed on 1st June 2020. If your premises has/have been marked as ‘vacant’ by Smarta Water then you will continue to be protected from having to pay any extra charges; from enforcement action; and from the threat of disconnection for the non-payment of bills […]

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COVID-19 – What should Smarta Water customers do?

COVID-19 – What should Smarta Water customers do? At Smarta Water we are carefully monitoring the COVID-19 situation and are following all the latest advice and recommendations from the Government, Public Health England and Health Protection Scotland. From a Water Retail Market perspective we are proactively communicating with DEFRA, Ofwat, MOSL, water wholesalers, suppliers and […]

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What Smarta means

Whilst there may be similarities, all businesses are different. Different needs require tailored solutions and our bespoke approach to water management means that we provide the right services and benefits just for you. But what does Smarta mean? Smarta can mean different things for different companies.  At Smarta we look at your consumption and ways […]

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Benefits of Smarta Water

Water is vital in everything we do. Whether it’s at home or at work, we rely on water to carry out daily activities and routine essentials. So, how can Smarta benefit you? Consolidated Billing We all know that keeping track of multiple bills is a job in itself. Business is complicated enough, so at Smarta, […]

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Be in control this summer

Don’t let your water bills be as unpredictable as the weather! Lately, it’s touch and go with our usual great British summertime! With mini heatwaves contrasting with rain pours every couple of weeks, it’s hard to keep track of what we will be doing this summer! At Smarta, one thing is for sure – you […]

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How to make the Smarta switch

At Smarta, we work with our customers to find solutions ensuring their water is used as efficiently as possible. We understand that running a business and keeping on top of all your invoices can be a hassle alongside busy schedules and meeting targets. We have made this easy. With our Pay Smarta system you receive […]

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